RED INTUITION PROCESS

We practise a disciplined approach to project management and development. This 6-phase approach allows for proper checks and safety nets to ensure that the project is delivered on brief, on budget, and on time.
 
Overall, our implementation approach will be to leverage on our insights into the clients business user requirements, workflow, operations, and other enterprise factors, in order to jump-start and accelerate the actual development work.
 
In order to keep development costs down, without sacrificing manpower and expertise, we will have to stick studiously to our project management approach. While the actual project schedule will have to be scoped out in detail with the client, the ultimate objective is to ensure that from the very first week of development, all parties know exactly what deliverables are due and when. Milestones, barriers and gates will all be obvious and made known during the planning phase.
 
Our project management approach is delivered in five phases namely; DISCOVERY, DESIGN, DEVELOP, LAUNCH & MANAGE. 
 
In the DISCOVERY Phase we will under take a “User Requirements Analysis” to find out background information, objectives, stakeholders and their needs, web applications required, design guidelines, corporate identity to guide us, existing hosting or requirements. Upon completion we will draft out either a quotation and timeline or a full proposal. The proposal will cover all aspects of the project from suggested Strategy & Methodology, Web Design, Site Architecture, Content Development and/or Management, Application Features, Hosting, Fees, Timeline, Team & CV’s and Reference Projects. Generally the objectives, scope and deliverables will be formalised. Upon client sign off, we will proceed to the PLAN Phase.
 
The PLAN Phase will typically mean that the client has either expressed interest and has signed an MOU or actually signed-off the quotation, with the intention of finalising the proposed solution. This is where the selected project team would meet in a “Kick Off” meeting where all parties will meet for the first time or 2nd time. In this session we will finalise the strategy, sitemap, application features and hosting details. Once all parties are agreeable we will then move to the DESIGN Phase.
 
In the DESIGN Phase Red Intuition will start on revising the initial design mockups or web interfaces and also fine tune the data schema and web application via a visual working proto type. Upon completion we would then apply our Usability checklist to ensure it conforms to web standards as much as possible.
 
Very quickly, after 2nd or 3rd round edits and the final templates are signed-off, the programmers will freeze the database schema and start development on the production server in the DEVELOP Phase. Throughout the development period, often on a weekly basis, the PM will take the client through whatever has been developed application wise. Typically a change request form is required if severe changes are required.
 
Upon completion the project will move into the LAUNCH Phase which may take 1 to 2 weeks for larger projects or 2-3 days for smaller projects with single applications. Often the site will be live, however, the index page will be hidden until client sign-off.
 
The first task will be for the webmaster to conduct a basic QA Checklist (available upon request) which will then be checked by the PM. Once completed we will conduct a backend SIT with our clients technical team. Once this is tested we will send the client an email to explain the User Acceptance Test document (UAT) and how it will be used during the UA Testing, lasting typically 2-4 hours. Once the 2nd UAT session is completed (often on the 2/3 day) we will complete the last UAT. Normally we will have anywhere up to 2 UAT’s before the client signs-off the entire project and our 90 day warranty kicks in. This is followed up with one final SIT. Once signed off, we will then proceed to change over the index file so the site becomes available to the public.
 
Once the site is clear, we will proceed to complete all the documents required by the client before the project is started, such as Style Guide and/or User Guides.
 
Should the client engage our MANAGED Services we will again sit down to scope out the daily/weekly/monthly maintenance requirements. It is Red Intuition’s specialty to manage our clients sites after launch covering strategy, content updating and server maintenance.